Contact support

Here it is possible to contact the PointShop.co.uk support team.

We try our best to answer any queries as quickly as possible. If you write to us over the weekend, please be aware that it may take a couple of days before you receive response.


Please select below what your enquiry is about:

  • My account (deletion, forgotten password, change of e-mail address or something similar…)
  • My guarantees (email guarantee, number guarantee and address guarantee)
  • Earning of points (missing points, questions for campaigns, recommendation of friends etc.)
  • My purchases (delivery times, cancellation of purchase etc.)
  • The shop (product suppliers, prices etc.)
  • VIP membership (unsubscribe, contact details ect.)
  • Other (general questions, advertising etc.)