Which number are PointShop.co.uk messages sent from?
Why can I not use the same number for two different member accounts?
I had a number guarantee on a previous membership, can I have it transferred?
Yes, this can be transferred. Just contact the support line on 0045 88 82 06 28 (Mon - Fri: 10.00 am - 3.00 pm).
I do not own a mobile phone, so how do I get approved with number guarantee?
I have ordered a number guarantee code by text message but I still haven’t received the code. What now?
Depending on your mobile phone network it can take up to a day before you receive the number guarantee code. More often than not, you will receive the code within a few minutes.
Please make sure you have entered the correct mobile phone number.
Can I use another mobile phone number other than my own?
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